How to Choose A Professional Cleaning Firm

Do They Have Good References?
Unfortunately the cleaning industry is filled with uneducated, uninformed and sometimes downright unscrupulous companies. Van's Carpet & Upholstery Cleaning enjoys one of the best reputations around. The area’s most seasoned floor covering experts, Interior Designers and Realtors refer our services exclusively. Our reputation ensures that you can trust our company to provide you with the most outstanding service experience ever. Check us out with the Better Business Bureau.
 
What Kind of Experience Do They Have?
Van's Carpet & Upholstery Cleaning has been caring for the finest floors and fabrics for many years. Our staff is experienced with all types of floors, fibers and soiling conditions, no matter how unusual they may be. We are experienced in all methods of cleaning. Van's Carpet & Upholstery Cleaning is known for being able to solve cleaning related problems that no one else can. This insures that whatever your situation is, we will be familiar with it.
 
Are They Well Educated In Their Field?
Van's Carpet & Upholstery Cleaning is committed to the highest order of education and training. Our company is involved in a number of educational processes. Each staff member is thoroughly trained and certified, that’s minimum standard. We are certified by the IICRC (Institute of Inspection Cleaning and Restoration Certification) which is the most recognized body of certification for carpet and upholstery cleaners. Never use a firm that isn’t. We hold multiple IICRC designations. Members of our staff conduct seminars around the world. This insures that you will get the latest cleaning technology applied to your job.
 
Which System Do They Use?
The equipment used by a cleaning firm is incredibly important. Van's Carpet & Upholstery Cleaning uses only the highest quality, most advanced, state-of-the-art equipment on the market today. The systems we use will get maximum soil removal and maximum spot removal without over wetting your floor or fabric and without leaving a sticky residue behind.
 
Do They Understand Customer Service?
Our mission is to provide you with the most outstanding service experience ever. We are committed to showing up on time, and communicating with you throughout the service experience. Our staff will show up in a professionally lettered vehicle, in uniform, ready to serve you in the most courteous manner possible.
 
Do You Get What You Pay For?
Never select a cleaning firm based on price alone. A low priced service could actually damage your floor or fabric, costing you more in the long run. Van's Carpet & Upholstery Cleaning charges more than some companies, but you get what you pay for. It’s impossible for a company to provide the best service experience if they can’t afford to invest in the best employees, education and equipment.
 
Do They Use Top Quality Products?
Van's Carpet & Upholstery Cleaning refuses to use discount products. Cheap products can damage your floors and fabrics. The products we use are safe for the outside environment as well as the indoor environment.
 
Do They Guarantee Their Work?
Our guarantee to you is that if you are not completely satisfied with the service experience you receive from our company, we will rush back to your location at no charge and no obligation to make things right. If you are still unimpressed, we will offer a complete refund up to $1000.00.
 
Do They Have A Referral Program?
For each new customer you refer to Van's Carpet & Upholstery Cleaning, we will send you a 10% referral commission. A certificate for 10% will be mailed to you when the referred customer pays the invoice. The referral commission is paid on the first new job. Repeat business does not qualify for the commission. You may then either use the certificate toward services or cash. Remember, we guarantee our work, so don’t hesitate to refer someone to us.

How to Select a Professional Cleaning Firm

Don’t be victimized by uninformed, uneducated or downright unscrupulous cleaners!

What Others Say

Extreme efficiency and courtesy

Kathy Kay, Leesburg Fl

We are in possession of a Chinese needlepoint done on silk that was given to my husband's parents in l938 by husband's father's brother, Uncle Richard, who was a missionary priest with the Passionist Fathers. He served in China from 1935 until he became a prisoner when China fell to communism and was imprisoned for seven years before his release. Over the years, this needlepoint (16" w x 48" long and framed) suffered what appeared to be rather severe water damage running about 15 inches from the top down. This piece had been made especially for Uncle Richard and was something that my husband has loved since he was a small boy. We contacted Vans Carpet Cleaning and they made an appointment to stop just to look at it. With no promise...Ernie took it with him and promised there would be no charge if it could not be cleaned. WELL....Ernie just brought it back to us and it looks WONDERFUL!!! I cried...my husband was speechless!! Ernie tried very hard as he knew the story. I asked him how long it took and he told us three house with Q-tips!!! The cost $149.99 plus $50.00 to preserve it to prevent any future damage. We would have paid so much more!! And we smile every day as we look at it proudly hanging!! THANK YOU VANS CARPET CLEANING!!!

Marilyn and John White