How to Select a Professional Cleaning Firm
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What Others Say
Van’s just came over to stretch and clean my bedroom rug. I had tried another company three times and they never responded. The day I emailed Van’s, Ivy called me and was very nice and set up a time to have an estimate done. The gentleman came the next day and was very pleasant. They actually came out on the 24th and did the work. The service tech was professional in every way and did a fantastic job on both the stretching of the rug and the shampooing. Service is everything to me and this company was all about customer service. Thank you......
Thank you for an excellent job o cleaning our home carpet. The cleaning saved me a lot of money! The was so badly soiled that my wife was wanting it taken out and replaced with wood flooring. When my wife saw the cleaned carpet she was delighted, so was I!
What I liked best was Ernie of course!! Everything was good!!
We are in possession of a Chinese needlepoint done on silk that was given to my husband's parents in l938 by husband's father's brother, Uncle Richard, who was a missionary priest with the Passionist Fathers. He served in China from 1935 until he became a prisoner when China fell to communism and was imprisoned for seven years before his release. Over the years, this needlepoint (16" w x 48" long and framed) suffered what appeared to be rather severe water damage running about 15 inches from the top down. This piece had been made especially for Uncle Richard and was something that my husband has loved since he was a small boy. We contacted Vans Carpet Cleaning and they made an appointment to stop just to look at it. With no promise...Ernie took it with him and promised there would be no charge if it could not be cleaned. WELL....Ernie just brought it back to us and it looks WONDERFUL!!! I cried...my husband was speechless!! Ernie tried very hard as he knew the story. I asked him how long it took and he told us three hours with Q-tips!!! The cost $149.99 plus $50.00 to preserve it to prevent any future damage. We would have paid so much more!! And we smile every day as we look at it proudly hanging!! THANK YOU VANS CARPET CLEANING!!!
I want to recommend Van’s Carpet Cleaning Service for both carpet and tile. A small flood discolored part ofc my wall-to-wall carpet while I was out of town. It was particularly noticeable because there had been a dirty floor mat on top of that part of the rug. I chose Van’s because they do real steam cleaning and their IICRC certification which Consumer Report recommends using while selecting a carpet cleaner. Even before I committed to use them, Ernie came out to estimate the cost and sprayed something to start working on the stain. Now it is almost gone. I doubt anyone else would know it was ever stained. The whole carpet looks fantastic even the darker frequently walked paths into the mbr and kitchen are gone. The carpet only been vacuumed and never professionally cleaned since we moved in almost 7 years ago so the paths were quite visible.
